There is an increasing expectation from customers for better service from their banks. The availability of ATMs for 24-hour banking is also not seen as sufficient. More and more customers look for getting banking transactions done sitting in their homes or offices. This has led to the concept of Doorstep Banking getting more and more volumes.
While, the services to be offered are simple; the timeliness and urgency towards the customer poses a big challenge specifically because the geographical reach are very important.
These services are already being handled well through phone calls and third-party service providers. However, to handle higher volumes with reduced errors we have evolved the Doorstep Banking solution.
As also defined in Regulatory guidelines, Banks now offer the following banking services to all of their customers at their doorstep:
Our doorstep banking facility help to our members banking solution at their home . We will deposit & withdrawal services at their home.
Services only for our members.
